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VoLTE Service Not wroking On your Phone?
According to Nepal Telecom, more than 6,000 service users have activated Nepal Telecom VoLTE service.
“According to our statistics, more than 6,000 customers have received bonuses for activating Nepal telecom VoLTE service on the same day the service was launched,”. Telecom’s spokesperson said that the number of people trying to activate VoLTE service is high.
According to Telecom, if this service and technology are up-to-date, then a support set is required for it. Customers cannot use the Nepal Telecom VoLTE service without a support set.
Telecom informed that processes are underway with mobile phone importing and phone manufacturing companies in Nepal for this.
“We have introduced 4G advanced technology. They also need mobile sets to support them, but there aren’t many such sets on the market.
The spokesperson urged the customers to keep on giving more information about it in the coming days and buy only support sets from the market.
Reasons Why VoLTE service does not work on your phone?
Most of them have complained that the telecom service is not working on their mobiles. Many of them have activated the VoLTE service by dialing Star 444 and tried to follow the process.
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Telecom spokesperson Joshi said that after the mobile service users dialed *444#, they started dialing *111# directly.
‘Initially dial Star *444# to see if your mobile has VOLTE technology support and if so enable it. Only then do you have to dial *111#, ‘he said,’ but most people have a lot of complaints when they dial *111# directly even if their mobile set is not compatible or without adjusting the settings.
To activate the VoLTE service, Users should pay attention to three main issues.
- Activate VoLTE service by dialing the first * 444 #.
- Then go to your mobile’s settings to enable or activate the VoLTE service in the Call setting.
- To do this, go to your mobile settings, tap on mobile networks, and then activate the VoLTE. Such settings may different by mobile. (Settings> Mobile Networks> Turn on VoLTE call)
- If VoLTE show on your Network area then does work next step.
- If VoLTE shows Dial * 111# to activate the VoLTE service.
If all the above procedures are completed, after dialing *111#, you will get a bonus that can run for 28 days. If your phone does not support VoLTE technology, you will receive this message by dialing *111# Unknown error.
Telecom says that there are many complaints from customers as VOLTE can be activated only on very few mobile sets currently available in the market.
According to Telecom, it is seen that mobile phone companies can update VOLTE service by updating some sets through software. Telecom has urged everyone to buy a mobile phone only after knowing whether VOLTE service can be used or not even when buying a new mobile phone set in the coming days.
